FAQs
Got a question? We are here to answer! If you don’t see your question here, then drop us a line on our Contact page.
Got a question? We are here to answer! If you don’t see your question here, then drop us a line on our Contact page.
We’ve been supplying blades, cutters, and hand tools to different trades for decades, so we understand what it takes to get the job done right. With precision cutting performance, genuine reliability, and long-lasting quality that's hard to beat, Sterling gives you the cutting-edge advantage you need to tackle any onsite, industrial or at-home job.
At Sterling, we strive for the highest level of excellence by creating and developing products that offer superior performance in their respective categories. We are dedicated to providing quality from start to finish - from selecting top-notch materials and meticulously crafting each product’s detail with precision. By establishing a product brief based on the requirements of our industry, we can select and collaborate with global manufacturers that are best suited for that product range. We partner with manufacturers who have the materials required to ensure success and can supply us with an outstanding, advanced product that would fulfil or even surpass our customer’s expectations.
Sterling products can be purchased from hundreds of distributors Australia-wide. Check out our online store finder. If you can't find what you're looking for, you can send us an email at hello@sterlingtools.com.au
We know that selecting the right product for the right material is incredibly important, that’s why we make sure to include all information, requirements and product specifications on our website’s product pages and on all packaging.
Sterling is owned and operated under the Australian wholesaler, Sheffield Group. Returns and exchanges on any Sterling product are dependent on the distributor or store that the product was purchased from. Whether a return or exchange is given to a user is up to the discretion of the applicable store.
Please see our warranty page for more information.